FAQs

How can I ensure the successful completion of my purchase?

Upon placing an order, you will promptly receive a confirmation email. In the event that you do not receive this email, please do not hesitate to contact our customer service.

What payment methods are at your disposal for facilitating a purchase?

We offer the convenience of Cash on Delivery as a payment option.

What are the associated delivery fees?

Orders with a total value less than PKR 3,000 will incur a nominal delivery charge of PKR 200. Conversely, orders valued at PKR 3,000 or more qualify for complimentary shipping within Pakistan.

In the event of my unavailability to receive the delivery, how many delivery attempts will the courier agent make?

Our dedicated delivery agents will make up to two diligent attempts to successfully deliver your parcel. To ensure a seamless delivery experience, we kindly request that you provide accurate address, city, and area details when placing your order. If the second delivery attempt proves unsuccessful, the item will be returned to our facility.

What are the benefits of signing up with you?

By completing the registration process on our website, you will gain convenient access to and management of your account information, which includes:

• Effortless access to your comprehensive order history.

What course of action should I take if the product I desire is not currently in stock?

If a product is out of stock, it will either not appear on the website or will be clearly marked as "Out of Stock." Orders can only be placed when the product is listed as "Available" on the website.

What is the maximum order value permissible for Cash on Delivery Orders?

For Cash on Delivery Orders, you have the flexibility to place orders with a maximum value of Rs. 15,000/-.